Privacy Policy i1juta – Personal Data Protection for Malaysian Players

I1juta is an online entertainment platform built specifically for Malaysian players. In operating our services – which include Live Casino, Sports Betting, slots, poker, and virtual sports – we need to collect and process certain personal information from our members. We understand that your privacy matters to you, and we respect the trust you place in i1juta.

This Privacy Policy is drawn up in accordance with internationally recognised data protection principles and best practices in the online entertainment industry. Our goal is to be open and transparent about how your data is managed at i1juta – using clear, plain language rather than confusing legal jargon.

This policy applies to all personal information collected through the i1juta.xyz website, including all services, interactive tools, and communication channels provided by i1juta. It covers data you provide directly, data we collect automatically as you use the platform, and data we receive from authorised third-party sources.

I1juta collects various types of information to ensure our services function properly, remain secure and meet the needs of our Malaysian members. The main categories of information we collect are as follows:

A. Information You Provide Directly

• Registration Information: Full name, Malaysian phone number, username and password chosen when registering a new i1juta account.
• Identity Verification Information: Malaysian identity card number (MyKad), copies of identity documents, and any other information required for KYC (Know Your Customer) verification purposes.
• Financial Information: Payment method details used for deposits and withdrawals – such as your Touch 'n Go eWallet account number, GrabPay, Boost, ShopeePay, DuitNow account, or FPX bank account. Note: i1juta does not store your full financial account numbers – only the information required for transaction processing.
• Communications: Any messages, complaints, or enquiries you submit to the i1juta support team via Live Chat, WhatsApp, or email.

B. Automatically Collected Information

• Technical Data: IP address, browser type, operating system, screen resolution, and device information used to access i1juta.
• Activity Data: Pages you visit within the i1juta platform, time spent, games played, betting history, and general usage patterns.
• Location Data: General location information based on IP address – used solely for security purposes and to verify that you are accessing from within Malaysia.
• Cookie Data: Session information and preferences stored via cookies and similar technologies – see Section 09 of the Cookie Policy for full details.

I1juta uses the personal information collected for specific, legitimate purposes. We do not use your data for anything unrelated to the operation and improvement of i1juta's services. The primary purposes for which data is used are as follows:

For personalization and marketing purposes – such as sending you relevant bonus offers related to the Malaysia Super League, IPL, or casino games you frequently play – i1juta will obtain your consent beforehand, and you may withdraw that consent at any time.

I1juta processes your personal data on the basis of one or more valid legal grounds. Transparency about these grounds is important so you understand your rights in each situation:

• Contract Performance: Processing necessary to manage your account, handle financial transactions, and provide the Live Casino, Sports Betting, slots, and poker services you have agreed to use on i1juta.
• Legal Obligation: Compliance with KYC (Know Your Customer) requirements, anti-money laundering (AML) obligations, and financial reporting requirements mandated under Malaysian law.
• Legitimate Interest: i1juta platform improvements, security analytics, fraud detection, and internal audits – where our legitimate interests do not override your fundamental privacy rights.
• Consent: Marketing communications, game preference analysis for personalisation, and any other optional processing that requires your explicit consent beforehand.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

I1juta does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, there are limited circumstances where data sharing may be necessary to enable i1juta to deliver its services:

• Business Service Providers: Third parties that assist i1juta in its operations – such as payment gateway providers DuitNow, FPX, Touch 'n Go and GrabPay, Live Casino software providers such as Evolution and Pragmatic Live, and server hosting service providers. All such parties are bound by strict confidentiality agreements and may only use data for the specified service purposes.
• Legal Authorities: i1juta will disclose required information to legitimate Malaysian authorities when compelled to do so by a court order, criminal investigation, or other legal obligation. In all such cases, i1juta will endeavour to notify you of the disclosure unless prohibited by law.
• Fraud Prevention: In cases of suspected fraud or money laundering activity, relevant information may be shared with the appropriate authorities or recognised industry bodies for investigation and prevention purposes.

Protecting members' personal data is more than a legal obligation for i1juta – it is a business priority we take very seriously. We continually invest in the latest security technologies and procedures to ensure your data remains safe at all times.

Technical Measures Implemented at i1juta:

• 256-bit SSL/TLS encryption for all communications between your browser and our servers
• Encryption at rest for all sensitive data stored in i1juta's databases
• An Intrusion Detection System operating 24/7
• Two-factor authentication (2FA) is available for all i1juta member accounts
• Regular security vulnerability assessments conducted by independent cybersecurity specialists
• Network segmentation and layered access controls for sensitive data
• Secure data backups run automatically on a fixed schedule

Organisational Measures at i1juta:

• Mandatory privacy and security awareness training for all staff
• Data access control policy based on the principle of least privilege – staff may only access the data necessary to perform their specific duties
• Regular internal and external security audits
• A clearly defined and tested security incident response procedure

While i1juta takes all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play an important role in protecting your account – use a strong password, enable 2FA and never share your login credentials with anyone.

I1juta does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy or as required by law. Retention periods vary by data type:

• Active Account Data: For as long as your account remains active at i1juta. Once the account is closed, basic data is retained for the period prescribed by legal requirements before being deleted.
• Financial Transaction Records: A minimum of 7 years from the date of transaction – this is a standard financial compliance requirement that cannot be shortened, even upon a member's request.
• KYC Verification Records: Minimum 5 years from the date of verification or account closure, whichever is later.
• Security & Activity Logs: 12 months from the date of creation – used for fraud detection and dispute resolution.
• Customer Support Communications: 24 months from the date of last communication.
• Marketing Data (consent-based): Until you withdraw consent or request deletion – there is no minimum retention period.

Once the applicable retention period has expired, i1juta will securely delete or anonymise the relevant data in accordance with recognised data deletion procedures.

As a Malaysian-resident i1juta member, you have specific rights regarding your personal data. i1juta is committed to respecting and facilitating the exercise of all these rights:

To exercise any of the rights above, contact us at support@i1juta.xyz, stating the right you wish to exercise and providing sufficient identifying information for us to verify your identity. i1juta will acknowledge your request within 14 business days and resolve it within 30 business days. No charges apply for reasonable requests.

Cookies are small text files stored in your browser or on your device when you visit the i1juta website. They help us keep the platform running smoothly, remember your preferences, and understand how you use our services. The following are the types of cookies used by i1juta:

You can manage and delete cookies at any time through your browser settings. Please note, however, that disabling required cookies may affect the functionality of the i1juta platform – including your ability to stay logged in during a gaming session. Optional cookies can be disabled without impacting i1juta's core functionality.

I1juta does not use third-party cookies for advertising or cross-site tracking purposes.

I1juta is an online entertainment platform intended solely for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

Should i1juta discover that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information from our systems and close the relevant account. If you believe that someone under the age of 18 has registered an account at i1juta, please notify us at support@i1juta.xyz so that prompt action can be taken.

The i1juta platform may contain links to third-party websites or services in certain contexts – such as links to gaming software providers' websites or sports organisations for reference purposes. i1juta's Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices.

We encourage you to read the Privacy Policy of every website you visit. Links to third-party websites are provided for informational convenience only and do not constitute an endorsement or acknowledgment by i1juta of those sites' content or privacy practices.

I1juta reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, technology used, Malaysian legal requirements, or industry developments. We are committed to notifying you of any significant changes before they take effect.

When significant changes are made to this Privacy Policy, i1juta will:

• Sending email notifications to all registered members at least 14 days before the changes take effect.
• Displaying a prominent notice on the i1juta platform homepage throughout the notice period.
• Updating the "Updated" date at the top of this Privacy Policy page.

Your continued use of the i1juta platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your i1juta account and request the deletion of your personal data in accordance with the procedures set out in Section 08.

Minor changes such as spelling corrections, language clarifications, or the addition of examples that do not substantively affect your rights or obligations may not be accompanied by a formal notice, though the last updated date will still be revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way i1juta handles your personal data, please reach out to us through the following channels:

• Privacy Email: support@i1juta.xyz – for all privacy enquiries, data rights requests and complaints. Include "Privacy Enquiry" in your email subject line to help us handle your message faster.
• Live Chat: Available 24/7 on the i1juta platform for general privacy enquiries. For formal data rights requests, email is the recommended channel to ensure a clear written record.
• WhatsApp: Available from 8 AM to 12 midnight daily for urgent account and privacy enquiries.

I1juta will acknowledge receipt of a privacy enquiry or request within 48 hours and provide a full response within 14 business days. For more complex requests, this period may be extended to up to 30 business days, and you will be informed of any such extension.

This i1juta Privacy Policy was last updated in January 2026. The latest version is always available on this page.